Introduction

At Alphusion Technology Pte. Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.

Information We Collect

Personal Information

We may collect personal information from you when you use our services, visit our website, or interact with us. This information may include:

• Contact Information: Name, email address, phone number, and postal address.
• Financial Information: Payment details, billing address, and other financial information necessary for processing transactions.
• Usage Information: Information about how you use our website and services, including IP addresses, browser type, and operating system.

Non-Personal Information

We may also collect non-personal information that does not directly identify you. This information may include:

• Analytics Data: Information collected through cookies and other tracking technologies to analyze usage patterns and improve our services.
• Aggregated Data: Data that has been anonymized and aggregated for statistical analysis and business purposes.

How We Use Your Information

We use the information we collect for various purposes, including:

• Service Delivery: To provide, maintain, and improve our financial software development and data services.
• Customer Support: To respond to your inquiries, provide technical support, and address any issues you may have.
• Billing and Payments: To process transactions, manage billing, and fulfill our contractual obligations.
• Marketing and Communication: To send you promotional materials, newsletters, and other communications about our services that may be of interest to you.
• Compliance and Legal Obligations: To comply with legal requirements, prevent fraud, and protect the security and integrity of our services.

How We Protect Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive data during transmission and storage.
• Access Controls: We limit access to your personal information to authorized personnel only and implement strict access controls.
• Data Minimization: We collect only the information necessary for the purposes outlined in this Privacy Policy and retain it only as long as needed.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you, provided they agree to keep your information confidential and use it only for the purposes we specify.
• Legal Authorities: When required by law, we may disclose your information to government authorities, law enforcement, or other third parties in response to a legal request or to protect our rights, property, or safety.

Your Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Objection: You can object to our processing of your personal information for certain purposes.
• Restriction: You can request that we restrict the processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@alphusion.com.

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein. Thank you for trusting Alphusion Technology Pte. Ltd. with your personal information.